BIGPLANTPOTS FAQ
BIGPLANTPOTS FAQ
Bigplantpots (HALFDUCK Ltd, Company No. 12482278) makes extra-large planters, designed and manufactured in the UK: The Biggie, The Curvy, The Tubby and The Skinny. Find the answers to questions about our range, colours, capacity, uses, delivery and wholesale. Rated 5.0 from 26 Google reviews.
Our Range
Q: What plant pots does Bigplantpots make?
A: We make four extra-large planters, all designed and manufactured in the UK: The Biggie (91cm tall, 100cm wide at the top, 421 litres), The Curvy (120cm wide dish-style bowl, 40cm tall, 250 litres), The Tubby (71cm tall, 216 litres) and The Skinny (100cm tall, slim profile, 145 litres). Each is available in 15 standard colours with no minimum order quantity.
Q: What is "The Biggie"?
A: The Biggie is our classic extra-large flower pot design with a contemporary matte finish. It has a width top of 100cm, width bottom of 57.2cm, a height of 91cm, a capacity of 421 litres and weighs 14kg. RRP is currently £325 (usually £375). It's ideal for large trees (especially olive trees), architectural planting and statement displays.
Q: What is "The Curvy"?
A: The Curvy is a wide, shallow dish-bowl planter, 120cm in diameter at the top, 35cm at the base, 40cm tall, with a 250 litre capacity and weighing 12kg. It's ideal for low-growing plants, ornamental fruit trees, or as a water feature for water lilies and aquatic plants. RRP is £380.
Q: What is "The Tubby"?
A: The Tubby is a mid-size version of our classic flower pot design: 78cm wide at the top, 45cm at the base, 71cm tall, with a 216 litre capacity and weighing 11kg. RRP is £299.
Q: What is "The Skinny"?
A: The Skinny is our tall, slim planter - perfect for tight spaces such as pavements, patios, balconies, offices and hotel entrances. It's 60cm wide at the top, 35cm at the base, 100cm tall, with a 145 litre capacity and weighs 8kg. RRP is £275.
Olive Trees and Other Planting
Q: Are your planters suitable for olive trees?
A: Yes. Olive tree owners are among our most frequent customers, and The Biggie (421 litres, 91cm tall, 100cm wide at the top) is our most popular choice for olive trees. The Tubby (216 litres) suits smaller trees. We make planters rather than advise on planting, so for large or valuable trees we recommend asking a professional.
Q: How far will a pot sit down inside The Biggie?
A: The Biggie tapers from about 89.7cm wide at the top of the body (100cm at the rim) to about 57cm at the base, and the internal floor is about 54cm across. A pot wider than about 54cm rests on the sloping walls instead of the floor. Measure your pot against these dimensions. Because the planter is sealed, you can raise the pot off the floor of the planter if you wish.
Q: Can planters be used for hedging, shrubs, grasses and herbs?
A: Yes. The Biggie, Tubby, Curvy and Skinny all suit trees, shrubs, grasses, flowers and herbs, indoors or out.
Colours
Q: How many colours are the pots available in?
A: All four planters - The Biggie, The Curvy, The Tubby and The Skinny - are available in 15 standard pigment-rich, matte colours, including black, anthracite, light grey, white, yellow, pink, light blue, red, orange, Brent blue, dark blue, forest green, boat green, purple and burgundy.
Q: Can I get a bespoke colour?
A: Yes. Additional or bespoke colours are available, subject to a minimum order quantity (MOQ). Contact us for details and pricing.
Materials & Durability
Q: What material are the pots made from?
A: All our planters are made from recyclable, medium-density polyethylene (linear MDPE for The Biggie), using a rotational moulding process. This permeates the colour all the way through the pot for a durable, colourfast finish.
Q: Are the pots durable?
A: Yes. They are extremely durable, impact-resistant, rust-resistant, and crack/shatter/frost-proof, with UV stabilisation to prevent fading. All have a matte finish and are stackable.
Q: Are the pots heavy?
A: No - they're lightweight for easy placement despite their size: The Skinny is 8kg, The Tubby 11kg, The Curvy 12kg and The Biggie 14kg. Once planted up, a pot is heavy and not easy to move, so position it carefully before filling.
Q: Do the pots have drainage holes?
A: No. All of our planters - The Biggie, The Curvy, The Tubby and The Skinny - have a fully sealed base with no drainage holes, so they're suitable for indoor and outdoor use straight out of the box. Drilling your own drainage holes is straightforward. If you'd like us to drill holes for you, contact us before ordering. We can, but it may add to the delivery time.
Q: Do the planters have a fire rating?
A: Our planters are made from standard polyethylene (MDPE) with colour pigments and no added flame retardant. Like most plastics, polyethylene will burn, so keep planters away from open flames and heat sources. We don't currently hold a formal fire classification certificate. If your project needs one, such as for a public building or university, contact us. Flame-retardant colour options can be produced at additional cost, and we'll tell you what documentation is available.
Problems Our Planters Solve
Q: My terracotta pot has cracked. What can I replace it with?
A: Terracotta and ceramic can crack in frost and when moved. Our planters are rotationally moulded from MDPE, which we describe as crack-proof, shatter-proof and frost-proof, so you can replace a cracked pot with one that is far less likely to crack.
Q: My plant or tree has outgrown its pot. What size should I move to?
A: The Biggie holds 421 litres and The Tubby 216 litres, enough for small trees such as olives, as well as large shrubs, grasses and herbs. Measure the plant's root ball against the planter dimensions above.
Q: Can planters be used for privacy?
A: Yes. A fully planted Biggie (91cm tall, 100cm wide at the top) makes a tall, dense screen for a balcony, patio or terrace. A row of Skinnys (100cm tall, 60cm wide) gives a narrow screen for tight spaces.
Q: Can planters divide a space or guide pedestrians?
A: Yes. Rows of planters mark edges and walkways, and guide pedestrians and queues at restaurants, hotels, offices and holiday parks, without fencing.
Q: Do planters deter casual access or act as security barriers?
A: A filled planter is heavy and awkward to move, so it works as a visual deterrent to casual access. Our planters have not been tested or certified as vehicle barriers (for example to PAS 68 or IWA 14) and should not be used as them.
Q: Can I move a planter once it is planted?
A: A planted-up planter is heavy and not easy to move. If you do need to move it, a tough MDPE planter is far less likely to crack or chip than terracotta, ceramic or concrete.
Delivery & Shipping
Q: How are the pots delivered?
A: All pots are delivered palletised, with up to 6 pots stacked per pallet for The Biggie and The Tubby, 12 per pallet for The Skinny, and 2 per pallet (in a crate) for The Curvy.
Q: What is the delivery time?
A: Planters are made to order. The usual lead time is 5 to 10 working days, plus 2 to 3 days in transit. We publish the worst case: allow up to 3 weeks, depending on colour and quantity ordered. We stay in touch with you throughout. Carriers set delivery times, so we can't guarantee a specific time.
Q: What are the shipping costs?
A: Shipping is £45 per pallet to England and Wales, £55 per pallet to Scotland, and £85 per pallet to Northern Ireland.
Q: Is there a minimum collection charge?
A: Yes, there is a minimum collection charge of £150 due to the size of the pots and the high cost of transport. Please check the dimensions of your chosen pot carefully before ordering to make sure it fits your space.
Q: Can you deliver to Germany or the rest of the EU?
A: We welcome wholesale and export enquiries across Europe, supplied in full pallet, full truckload or container quantities, with freight and Incoterms arranged for each order. Single-pot orders to the EU are not a standard service because the delivery cost is high. If you would still like one, contact us and we'll quote delivery.
Q: What is your returns policy?
A: We have a 14-day return policy. Items must be unused, in their original packaging, with proof of purchase. Contact alando@bigplantpots.co.uk to start a return, and do not send anything back first. Custom products and sale items cannot be returned. Please inspect your order on arrival and tell us immediately if anything is damaged or defective.
Ordering & Wholesale
Q: Is there a minimum order quantity?
A: No, there's no minimum order quantity for our 15 standard colours. A minimum order quantity only applies to bespoke or additional colour requests.
Q: Do you offer wholesale or trade pricing?
A: Yes, wholesale and trade prices are available on request for all four planters. Get in touch for a quote.
Q: Do you offer discounts?
A: Our prices on single orders are fixed. For larger orders (around 4 to 6 planters or more) we may be able to offer a discount. Contact us with the quantity and colours you need.
Q: Can I have a proforma invoice or pay by bank transfer?
A: Yes. Contact us with the product, colour, quantity, invoice address and delivery address, and we'll send a proforma invoice. We also accept cards, PayPal, Apple Pay, Google Pay and Klarna online.
Q: Can businesses buy from you?
A: Yes. We supply universities, holiday parks and leisure sites, gyms and wellness, and wholesale and export customers. VAT invoices are available.
Q: Where are the pots made?
A: All Bigplantpots planters are designed and manufactured in the UK, with production in the North West of England.
Q: What is the customs tariff (HS) code?
A: Our planters are classified under HS code 3924.90.00 (plastic household and horticultural articles). Customs authorities may require a longer national commodity code for your country, so please check this with your customs agent.
Our Photos and Reviews
Q: Are the photos on your website real?
A: Our website uses both real photographs and enhanced or staged images. We also have a page that shows only 100% real photographs of our planters: Wall of Fame.
Q: What do customers say about Bigplantpots?
A: Bigplantpots has a 5.0 star average from 26 Google reviews. Customers mention colour, helpfulness, size, choice of colours, communication and robustness most often. "Great product plus customer service is exceptional." (Dolores Kerwood). "Love these Pots absolutely beautiful well made and a great choice of colours." (Tracy Platt).
Contact
Q: How do I order or get more information?
A: Call or email Alando from the Bigplantpots team on +44 7973 187708 or alando@bigplantpots.co.uk - we're happy to help.